SEND IT BACK
Please remember that all of our products are handcrafted!
Every piece of jewellery, the jewellery box and pouch
are creations of our local artisans.
There maybe natural variations
that are not product flaws but your unique piece.
If you are dissatisfied with your item/s
we would appreciate the reason for the return
so that we can improve your experience with us.
We accept returns within 14 days of delivery.
For hygiene reasons, we are not able to accept returns on
earrings unless they are faulty.
All returns must be in original condition and
must not be worn or damaged.
You will be responsible for arranging to have the item(s)
returned to us for any costs incurred.
Returns must be by trackable postal service, as we will be
unable to offer refunds on items that do not reach us.
You will be notified by email once your returns
have been received and processed.